stc Bahrain Wins Regional Award for Digital Transformation in Customer Experience for AI-Powered Instant Mobile eSIM Activation at the Customer Centricity Awards
Manama, Bahrain – October 13, 2025: stc Bahrain, a digital enabler, has been awarded the Regional Award for Digital Transformation in Customer Experience at the Customer Centricity Awards for its pioneering launch of Bahrain’s first instant mobile eSIM activation service powered by AI facial recognition technology. This first-of-its-kind innovation in the Kingdom enables customers to activate mobile plans in under one minute through a secure, paperless and frictionless digital process, transforming the onboarding experience for both residents and international visitors.
The award highlights stc Bahrain’s leadership in driving Bahrain’s digital transformation agenda, driven by continuous investment in next-generation technologies, products and services. This achievement aligns with Bahrain’s Economic Vision 2030 and supports the growth of the ICT sector, reinforcing stc Bahrain’s position as a regional leader in innovation and customer experience.
“Winning this award is a testament to our commitment to innovation and customer-centricity,” said Khalid Al Osaimi, CEO of stc Bahrain. “We are dedicated to creating seamless, secure, and intelligent digital experiences that meet the evolving needs of our customers, while supporting Bahrain’s ambition to be a regional leader in technology and connectivity.”
This latest recognition adds to an outstanding year of achievements for stc Bahrain. In 2025, the company won the International Finance Award for Most Strategic Digital Payment Partnership, and secured two top honours at the Middle East Technology Awards, winning in CSRtech Telecommunications for its transformative Jeel ICT Program and in Blockchain Telecommunications for its pioneering Web3 Launchpad. These accolades reflect stc Bahrain’s position at the forefront of technological innovation, its commitment to delivering impactful initiatives, and its role in shaping the future of the telecommunications industry while creating lasting value for the community.
