How can we help?

How can I purchase a postpaid voice line ?

How can I purchase a prepaid voice line ?

What are the documents I need to provide to purchase a line ?

What are the different postpaid plans and monthly rental charges ?

What are the different prepaid plans ?

Do I have to pay an upfront on the device ?

How can I upgrade my plan ?

What plans are available ?

I have an existing contract, can I upgrade to a higher plan ?

What Data add-ons are available ?

If I activate an add on mid month, will I get the full GB’s or prorated ?

How can I check the remaining GB’s and validity on my add on ?

How can I activate an add on ?

How can I deactivate my add on ?

How can I fix my device ?

I am facing an issue with my device, where can I go ?

What are the required documents I need to submit to the service center ?

Is VAT applicable on devices ?

What is the timing, location and contact number for the service center ?

How can I protect my device ?

What is the contract duration and rental for stc protect ?

What is the difference between stc protect plans ?

Are all devices covered under stc protect ?

How can I purchase stc protect for my device ?

Can I purchase stc protect only at the time of device purchase or I can do it later ?

How can I cancel my stc protect device insurance ?

What are the termination charges ?

How can I trade in my device ?

Where can I trade in my device ?

Are all devices included in the trade in program ?

Can I get the amount in cash ?

Can I transfer the value of my trade-in to someone else?

How will the device be assessed ?

What happens if I do not accept the price given ?

How many times I can trade in ?

How can I purchase a broadband line ?

What are the documents required ?

Do I get sharing sims with my broadband plan ?

What is the monthly rental for the plan ?

Do I have to pay an upfront ?

How can I upgrade my plan ?

What are the plans available ?

Will I be charged if I upgrade my plan ?

I have an existing contract, can I upgrade to a higher plan ?

How can I trouble shoot my device ?

What Data add-ons are available ?

If I activate an add on mid month, will I get the full GB’s or prorated ?

How can I check the remaining GB’s and validity on my add on ?

How can I activate an add on ?

How can I deactivate my add on ?

How can I pay my bills ?

What are other payment channels ?

What is VAT ?

Is VAT applicable on termination charges ?

Is VAT applicable on iTunes/gift card ?

What roaming add ons available ?

How can I select a network for roaming ?

What are the list of participating networks roaming rates ?

How can I check my balance ?

How to can I recharge my line ?

How will I get charged for making and recieving calls ?

How can I recharge my prepaid line while roaming?

How much are roaming services charged?

How can I make a call while roaming ?

What is roaming ?

Can I subscribe to more than one data roaming add-on at the same time?

For Global Data addons, When is data roaming access automatically gets blocked?

For Global Data Add-ons, when can I unblock data roaming access?

What will happen if I am not connected to any of the participating networks while using the data roaming add-ons?

What can I view under my account summary ?

How can I access my account summary ?

How can I see my outstanding bill amount ?

How can I see my outstanding bill amount ?

How can I pay my bills on all of my postpaid lines under CPR

How can I recharge all my prepaid lines

How can I check my latest transaction history ?

How can i check my active data add ons ?

How can I get my payment history?

How much is the termination fees on my line ?

How can I get the list of open trouble tickets ?

I am facing an issue with my network/connection

I forgot my stc BH App password

How do I reset the connection on my iPhone ?

How do I reset the connection on my Android device ?

How can I change my password ?

How can I get my PUK number ?

How can I update my email address

How do I reset my Wi-Fi router password ?

How can I make myself trusted?

Why is my number automatically appearing?

How can I make myself trusted?

Why is my number automatically appearing?

I don't know my 4G / 5G line number

What is a trusted device?

What can I do if I'm untrusted?

What notifications will I receive regarding my roaming credit limit ?

My line got barred due to nonpayment while roaming, how can I reconnect to my line ?

I am unable to connect to a network while roaming. What should I do?

How to download and register My stc BH App

How to activate an add on

How to use International Credit Transfer

Need to change your email address ? Follow these steps

Need to get your PUK number ? Follow these steps

Need to reset your password? Follow these steps

How can I activate an add on ?

How can I trouble shoot my device ?

How to download and register My stc BH App

How to activate an add on

How to use International Credit Transfer