Your old phone could be worth something
Don’t throw it away. Trade in your eligible mobile phone for a new phone
How do I trade-up?
Check your contract
Confirm you are in the last 12 months of your current device payment plan. Not sure? You can check your contract status in My Account before proceeding.
Backup your device
Check your phone is in good working order, and then back-up your phone before you go trade-in.
Reformat your device
Take your phone into your nearest stc Branch, and speak to our friendly staff. Once they confirm your eligibility, you must wipe your phone data and restore it to factory settings before handing it in. From there, simply pay a one-off fee and choose a brand new phone on an eligible new device payment plan.
No, Trade in is applicable when purchasing a very wide range of new devices from stc. However the amount can be used against your upfront/ advance payment or bills