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Top help & support topics

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Show all help & support topics
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Browse thousands of articles regarding stc products and services

  • How can I purchase a postpaid voice line ?

    Mobile Plans & ServicesHow to purchase a new line
  • How can I purchase a prepaid voice line ?

    Mobile Plans & ServicesHow to purchase a new line
  • What are the documents I need to provide to purchase a line ?

    Mobile Plans & ServicesHow to purchase a new line
  • What are the different postpaid plans and monthly rental charges ?

    Mobile Plans & ServicesHow to purchase a new line
  • What are the different prepaid plans ?

    Mobile Plans & ServicesHow to purchase a new line
  • Do I have to pay an upfront on the device ?

    Mobile Plans & ServicesHow to purchase a new line
  • How can I upgrade my plan ?

    Mobile Plans & ServicesHow to upgrade/modify my plan
  • What plans are available ?

    Mobile Plans & ServicesHow to upgrade/modify my plan
  • I have an existing contract, can I upgrade to a higher plan ?

    Mobile Plans & ServicesHow to upgrade/modify my plan
  • What Data add-ons are available ?

    Mobile Plans & ServicesHow to activate/deactivate add ons
  • If I activate an add on mid month, will I get the full GB’s or prorated ?

    Mobile Plans & ServicesHow to activate/deactivate add ons
  • How can I check the remaining GB’s and validity on my add on ?

    Mobile Plans & ServicesHow to activate/deactivate add ons
  • How can I activate an add on ?

    Mobile Plans & ServicesHow to activate/deactivate add ons
  • How can I deactivate my add on ?

    Mobile Plans & ServicesHow to activate/deactivate add ons
  • How can I fix my device ?

    Devices & AccesoriesHow to fix my device
  • I am facing an issue with my device, where can I go ?

    Devices & AccesoriesHow to fix my device
  • What are the required documents I need to submit to the service center ?

    Devices & AccesoriesHow to fix my device
  • Is VAT applicable on devices ?

    Devices & AccesoriesHow to fix my device
  • What is the timing, location and contact number for the service center ?

    Devices & AccesoriesHow to fix my device
  • How can I protect my device ?

    Devices & AccesoriesProtect my device
  • What is the contract duration and rental for stc protect ?

    Devices & AccesoriesProtect my device
  • What is the difference between stc protect plans ?

    Devices & AccesoriesProtect my device
  • Are all devices covered under stc protect ?

    Devices & AccesoriesProtect my device
  • How can I purchase stc protect for my device ?

    Devices & AccesoriesProtect my device
  • Can I purchase stc protect only at the time of device purchase or I can do it later ?

    Devices & AccesoriesProtect my device
  • How can I cancel my stc protect device insurance ?

    Devices & AccesoriesProtect my device
  • What are the termination charges ?

    Devices & AccesoriesProtect my device
  • How can I trade in my device ?

    Devices & AccesoriesHow to trade in my old device
  • Where can I trade in my device ?

    Devices & AccesoriesProtect my device
  • Are all devices included in the trade in program ?

    Devices & AccesoriesHow to trade in my old device
  • Can I get the amount in cash ?

    Devices & AccesoriesHow to trade in my old device
  • Can I transfer the value of my trade-in to someone else?

    Devices & AccesoriesHow to trade in my old device
  • How will the device be assessed ?

    Devices & AccesoriesHow to trade in my old device
  • What happens if I do not accept the price given ?

    Devices & AccesoriesHow to trade in my old device
  • How many times I can trade in ?

    Devices & AccesoriesHow to trade in my old device
  • How can I purchase a broadband line ?

    BroadbandHow to purchase a new line
  • What are the documents required ?

    BroadbandHow to purchase a new line
  • Do I get sharing sims with my broadband plan ?

    BroadbandHow to purchase a new line
  • What is the monthly rental for the plan ?

    BroadbandHow to purchase a new line
  • Do I have to pay an upfront ?

    BroadbandHow to purchase a new line
  • How can I upgrade my plan ?

    BroadbandHow to upgrade/modify my plan
  • What are the plans available ?

    BroadbandHow to upgrade/modify my plan
  • Will I be charged if I upgrade my plan ?

    BroadbandHow to upgrade/modify my plan
  • I have an existing contract, can I upgrade to a higher plan ?

    BroadbandHow to upgrade/modify my plan
  • How can I trouble shoot my device ?

    BroadbandHow to troubleshoot my device
  • What Data add-ons are available ?

    BroadbandHow to activate/deactivate add ons
  • If I activate an add on mid month, will I get the full GB’s or prorated ?

    BroadbandHow to activate/deactivate add ons
  • How can I check the remaining GB’s and validity on my add on ?

    BroadbandHow to activate/deactivate add ons
  • How can I activate an add on ?

    BroadbandHow to activate/deactivate add ons
  • How can I deactivate my add on ?

    BroadbandHow to activate/deactivate add ons
  • How can I pay my bills ?

    Billing & PaymentHow to pay my bill
  • What are other payment channels ?

    Billing & PaymentHow to pay my bill
  • What is VAT ?

    Billing & PaymentVAT Charges
  • Is VAT applicable on termination charges ?

    Billing & PaymentVAT Charges
  • Is VAT applicable on iTunes/gift card ?

    Billing & PaymentVAT Charges
  • What roaming add ons available ?

    RoamingHow to activate roaming add ons
  • How can I get help while roaming ?

    RoamingHow to activate roaming add ons
  • How can I select a network for roaming ?

    RoamingNetwork & Pricing
  • What are the list of participating networks roaming rates ?

    RoamingHow to activate roaming add ons
  • What is travel insurance ?

    RoamingTravel Insurance
  • What are the Travel Insurance prices ?

    RoamingTravel Insurance
  • How can I check my balance ?

    Recharge & Top UpHow to check my balance
  • How to can I recharge my line ?

    Recharge & Top UpHow to check my balance
  • How will I get charged for making and recieving calls ?

    RoamingNetwork & Pricing
  • How can I recharge my prepaid line while roaming?

    PrepaidHow to recharge my line
  • How much are roaming services charged?

    RoamingNetwork & Pricing
  • How can I make a call while roaming ?

    RoamingHow to make a call ?
  • What is roaming ?

    RoamingHow to activate roaming add ons
  • Can I subscribe to more than one data roaming add-on at the same time?

    RoamingHow to activate roaming add ons
  • For Global Data addons, When is data roaming access automatically gets blocked?

    RoamingHow to activate roaming add ons
  • For Global Data Add-ons, when can I unblock data roaming access?

    RoamingHow to activate roaming add ons
  • What will happen if I am not connected to any of the participating networks while using the data roaming add-ons?

    RoamingNetwork & Pricing
  • What can I view under my account summary ?

    Billing & PaymentHow to check my balance
  • How can I access my account summary ?

    Billing & PaymentHow to check my balance
  • How can I see my outstanding bill amount ?

    Billing & PaymentHow to check my balance
  • How can I see my outstanding bill amount ?

    Billing & PaymentHow to pay my bill
  • How can I get help while roaming ?

    RoamingHow to activate roaming add ons
  • How can I pay my bills on all of my postpaid lines under CPR

    Billing & PaymentHow to pay my bill
  • How can I recharge all my prepaid lines

    Recharge & Top UpHow to recharge my line
  • How can I check my latest transaction history ?

    Billing & PaymentHow to read my bill
  • How can i check my active data add ons ?

    Mobile Plans & ServicesHow to activate/deactivate add ons
  • How can I get my payment history?

    Billing & PaymentHow to pay my bill
  • How much is the termination fees on my line ?

    Mobile Plans & ServicesHow to upgrade/modify my plan
  • How can I get the list of open trouble tickets ?

    Mobile Plans & ServicesHow to troubleshoot my device
  • I am facing an issue with my network/connection

    Help GuidesHow to troubleshoot my device
  • I forgot my stc BH App password

    Help GuidesHow to upgrade my information
  • How do I reset the connection on my iPhone ?

    Help GuidesHow to troubleshoot my device
  • How do I reset the connection on my Android device ?

    Help GuidesHow to troubleshoot my device
  • How can I change my password ?

    Help GuidesHow to upgrade my information
  • How can I get my PUK number ?

    Help GuidesHow to upgrade/modify my plan
  • How can I update my email address

    Help GuidesHow to upgrade/modify my plan
  • How do I reset my Wi-Fi router password ?

    Help GuidesHow to fix my device
  • How can I make myself trusted?

    VoiceTrusted Devices
  • Why is my number automatically appearing?

    VoiceTrusted Devices
  • How can I make myself trusted?

    BroadbandTrusted Devices
  • Why is my number automatically appearing?

    BroadbandTrusted Devices
  • I don't know my 4G / 5G line number

    BroadbandTrusted Devices
  • What is a trusted device?

    Trusted DeviceTrusted Devices
  • What can I do if I'm untrusted?

    Trusted DeviceTrusted Devices
  • What happens if I enter my email address?

    Trusted DeviceTrusted Devices
  • How can I check and control my roaming credit limit ?

    Roaming
  • What notifications will I receive regarding my roaming credit limit ?

    Roaming
  • My line got barred due to nonpayment while roaming, how can I reconnect to my line ?

    Roaming
  • I am unable to connect to a network while roaming. What should I do?

    Roaming
  • How can I read my bill ?

    Billing & PaymentHow to read my bill
  • How to read & pay my bill

    Billing & PaymentHow to pay my bill
  • How to download and register My stc BH App

    Billing & PaymentHow to check my balance
  • How to activate an add on

    Mobile Plans & ServicesHow to activate/deactivate add ons
  • How to use International Credit Transfer

    Recharge & Top UpHow to recharge my line
  • Need to change your email address ? Follow these steps

    Help GuidesHow to upgrade/modify my plan
  • Need to get your PUK number ? Follow these steps

    Help GuidesHow to upgrade/modify my plan
  • Need to reset your password? Follow these steps

    Help GuidesHow to upgrade/modify my plan
Show more (  results )
Top Search
  • How can I activate an add on ?

    Mobile Plans & ServicesHow to activate/deactivate add ons
  • How can I trouble shoot my device ?

    BroadbandHow to troubleshoot my device
  • How to read & pay my bill

    Billing & PaymentHow to pay my bill
  • How to download and register My stc BH App

    Billing & PaymentHow to check my balance
  • How to activate an add on

    Mobile Plans & ServicesHow to activate/deactivate add ons
  • How to use International Credit Transfer

    Recharge & Top UpHow to recharge my line
History
Back to Support
  • How can I purchase a broadband line ?
  • What are the documents required ?
  • Do I get sharing sims with my broadband plan ?
  • What is the monthly rental for the plan ?
  • Do I have to pay an upfront ?
  • How can I upgrade my plan ?
  • What are the plans available ?
  • Will I be charged if I upgrade my plan ?
  • I have an existing contract, can I upgrade to a higher plan ?
  • How can I trouble shoot my device ?
  • What Data add-ons are available ?
  • If I activate an add on mid month, will I get the full GB’s or prorated ?
  • How can I check the remaining GB’s and validity on my add on ?
  • How can I activate an add on ?
  • How can I deactivate my add on ?
  • How can I make myself trusted?
  • Why is my number automatically appearing?
  • I don't know my 4G / 5G line number
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