More from our Online Shop
More from stc
Sales & Support
Top help & support topics
Browse thousands of articles regarding stc products and services
How can I purchase a postpaid voice line ?
How can I purchase a prepaid voice line ?
What are the documents I need to provide to purchase a line ?
What are the different postpaid plans and monthly rental charges ?
What are the different prepaid plans ?
Do I have to pay an upfront on the device ?
How can I upgrade my plan ?
What plans are available ?
I have an existing contract, can I upgrade to a higher plan ?
What Data add-ons are available ?
If I activate an add on mid month, will I get the full GB’s or prorated ?
How can I check the remaining GB’s and validity on my add on ?
How can I activate an add on ?
How can I deactivate my add on ?
How can I fix my device ?
I am facing an issue with my device, where can I go ?
What are the required documents I need to submit to the service center ?
Is VAT applicable on devices ?
What is the timing, location and contact number for the service center ?
How can I protect my device ?
What is the contract duration and rental for stc protect ?
What is the difference between stc protect plans ?
Are all devices covered under stc protect ?
How can I purchase stc protect for my device ?
Can I purchase stc protect only at the time of device purchase or I can do it later ?
How can I cancel my stc protect device insurance ?
What are the termination charges ?
How can I trade in my device ?
Where can I trade in my device ?
Are all devices included in the trade in program ?
Can I get the amount in cash ?
Can I transfer the value of my trade-in to someone else?
How will the device be assessed ?
What happens if I do not accept the price given ?
How many times I can trade in ?
How can I purchase a broadband line ?
What are the documents required ?
Do I get sharing sims with my broadband plan ?
What is the monthly rental for the plan ?
Do I have to pay an upfront ?
What are the plans available ?
Will I be charged if I upgrade my plan ?
How can I trouble shoot my device ?
What Data add-ons are available ?
How can I pay my bills ?
What are other payment channels ?
What is VAT ?
Is VAT applicable on termination charges ?
Is VAT applicable on iTunes/gift card ?
What roaming add ons available ?
How can I get help while roaming ?
How can I select a network for roaming ?
What are the list of participating networks roaming rates ?
What is travel insurance ?
What are the Travel Insurance prices ?
How can I check my balance ?
How to can I recharge my line ?
How will I get charged for making and recieving calls ?
How can I recharge my prepaid line while roaming?
How much are roaming services charged?
How can I make a call while roaming ?
What is roaming ?
Can I subscribe to more than one data roaming add-on at the same time?
For Global Data addons, When is data roaming access automatically gets blocked?
For Global Data Add-ons, when can I unblock data roaming access?
What will happen if I am not connected to any of the participating networks while using the data roaming add-ons?
What can I view under my account summary ?
How can I access my account summary ?
How can I see my outstanding bill amount ?
How can I pay my bills on all of my postpaid lines under CPR
How can I recharge all my prepaid lines
How can I check my latest transaction history ?
How can i check my active data add ons ?
How can I get my payment history?
How much is the termination fees on my line ?
How can I get the list of open trouble tickets ?
I am facing an issue with my network/connection
I forgot my stc BH App password
How do I reset the connection on my iPhone ?
How do I reset the connection on my Android device ?
How can I change my password ?
How can I get my PUK number ?
How can I update my email address
How do I reset my Wi-Fi router password ?
How can I make myself trusted?
Why is my number automatically appearing?
I don't know my 4G / 5G line number
What is a trusted device?
What can I do if I'm untrusted?
What happens if I enter my email address?
How can I check and control my roaming credit limit ?
What notifications will I receive regarding my roaming credit limit ?
My line got barred due to nonpayment while roaming, how can I reconnect to my line ?
I am unable to connect to a network while roaming. What should I do?
How can I read my bill ?
How to read & pay my bill
How to download and register My stc BH App
How to activate an add on
How to use International Credit Transfer
Need to change your email address ? Follow these steps
Need to get your PUK number ? Follow these steps
Need to reset your password? Follow these steps
Get the latest offers, devices, plans and unique numbers.
Get the ultimate retail experience and speak to our agents with stc retail video service.
Not sure what to choose, let our agents help you.
Don’t have time to talk? let our agents help you.
If you’d prefer in-store assistance, drop by one of stc’s __ branches. Wherever you are, we’re never far.
Having trouble? Whatever it is, we can help. Click here to chat with an agent.
Get the mystc app to raise an issue, track a case or chat with an agent.
Thank you for using our stc website, your feedback is valuable to us. kindly take a few minutes to answer the questions below
We love hearing from you ! How would you rate your experience using our website?
Was it easy for you to complete your request with stc?
We want to hear more !