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    How can I purchase a postpaid voice line?
    What are the different prepaid plans?
    How can I upgrade my plan?
    Show all help & support topics
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    1. Support
    2. Mobile Plans & Services

    How can we help?

    Browse thousands of articles regarding stc products and services

    • How can I purchase a postpaid voice line ?

      Mobile Plans & ServicesHow to purchase a new line
    • How can I purchase a prepaid voice line ?

      Mobile Plans & ServicesHow to purchase a new line
    • What are the documents I need to provide to purchase a line ?

      Mobile Plans & ServicesHow to purchase a new line
    • What are the different postpaid plans and monthly rental charges ?

      Mobile Plans & ServicesHow to purchase a new line
    • What are the different prepaid plans ?

      Mobile Plans & ServicesHow to purchase a new line
    • Do I have to pay an upfront on the device ?

      Mobile Plans & ServicesHow to purchase a new line
    • How can I upgrade my plan ?

      Mobile Plans & ServicesHow to upgrade/modify my plan
    • What plans are available ?

      Mobile Plans & ServicesHow to upgrade/modify my plan
    • I have an existing contract, can I upgrade to a higher plan ?

      Mobile Plans & ServicesHow to upgrade/modify my plan
    • What Data add-ons are available ?

      Mobile Plans & ServicesHow to activate/deactivate add ons
    • If I activate an add on mid month, will I get the full GB’s or prorated ?

      Mobile Plans & ServicesHow to activate/deactivate add ons
    • How can I check the remaining GB’s and validity on my add on ?

      Mobile Plans & ServicesHow to activate/deactivate add ons
    • How can I activate an add on ?

      Mobile Plans & ServicesHow to activate/deactivate add ons
    • How can I deactivate my add on ?

      Mobile Plans & ServicesHow to activate/deactivate add ons
    • How can I fix my device ?

      Devices & AccesoriesHow to fix my device
    • I am facing an issue with my device, where can I go ?

      Devices & AccesoriesHow to fix my device
    • What are the required documents I need to submit to the service center ?

      Devices & AccesoriesHow to fix my device
    • Is VAT applicable on devices ?

      Devices & AccesoriesHow to fix my device
    • What is the timing, location and contact number for the service center ?

      Devices & AccesoriesHow to fix my device
    • How can I protect my device ?

      Devices & AccesoriesProtect my device
    • What is the contract duration and rental for stc protect ?

      Devices & AccesoriesProtect my device
    • What is the difference between stc protect plans ?

      Devices & AccesoriesProtect my device
    • Are all devices covered under stc protect ?

      Devices & AccesoriesProtect my device
    • How can I purchase stc protect for my device ?

      Devices & AccesoriesProtect my device
    • Can I purchase stc protect only at the time of device purchase or I can do it later ?

      Devices & AccesoriesProtect my device
    • How can I cancel my stc protect device insurance ?

      Devices & AccesoriesProtect my device
    • What are the termination charges ?

      Devices & AccesoriesProtect my device
    • How can I trade in my device ?

      Devices & AccesoriesHow to trade in my old device
    • Where can I trade in my device ?

      Devices & AccesoriesProtect my device
    • Are all devices included in the trade in program ?

      Devices & AccesoriesHow to trade in my old device
    • Can I get the amount in cash ?

      Devices & AccesoriesHow to trade in my old device
    • Can I transfer the value of my trade-in to someone else?

      Devices & AccesoriesHow to trade in my old device
    • How will the device be assessed ?

      Devices & AccesoriesHow to trade in my old device
    • What happens if I do not accept the price given ?

      Devices & AccesoriesHow to trade in my old device
    • How many times I can trade in ?

      Devices & AccesoriesHow to trade in my old device
    • How can I purchase a broadband line ?

      BroadbandHow to purchase a new line
    • What are the documents required ?

      BroadbandHow to purchase a new line
    • Do I get sharing sims with my broadband plan ?

      BroadbandHow to purchase a new line
    • What is the monthly rental for the plan ?

      BroadbandHow to purchase a new line
    • Do I have to pay an upfront ?

      BroadbandHow to purchase a new line
    • How can I upgrade my plan ?

      BroadbandHow to upgrade/modify my plan
    • What are the plans available ?

      BroadbandHow to upgrade/modify my plan
    • Will I be charged if I upgrade my plan ?

      BroadbandHow to upgrade/modify my plan
    • I have an existing contract, can I upgrade to a higher plan ?

      BroadbandHow to upgrade/modify my plan
    • How can I trouble shoot my device ?

      BroadbandHow to troubleshoot my device
    • What Data add-ons are available ?

      BroadbandHow to activate/deactivate add ons
    • If I activate an add on mid month, will I get the full GB’s or prorated ?

      BroadbandHow to activate/deactivate add ons
    • How can I check the remaining GB’s and validity on my add on ?

      BroadbandHow to activate/deactivate add ons
    • How can I activate an add on ?

      BroadbandHow to activate/deactivate add ons
    • How can I deactivate my add on ?

      BroadbandHow to activate/deactivate add ons
    • How can I pay my bills ?

      Billing & PaymentHow to pay my bill
    • What are other payment channels ?

      Billing & PaymentHow to pay my bill
    • What is VAT ?

      Billing & PaymentVAT Charges
    • Is VAT applicable on termination charges ?

      Billing & PaymentVAT Charges
    • Is VAT applicable on iTunes/gift card ?

      Billing & PaymentVAT Charges
    • What roaming add ons available ?

      RoamingHow to activate roaming add ons
    • How can I get help while roaming ?

      RoamingHow to activate roaming add ons
    • How can I select a network for roaming ?

      RoamingNetwork & Pricing
    • What are the list of participating networks roaming rates ?

      RoamingHow to activate roaming add ons
    • What is travel insurance ?

      RoamingTravel Insurance
    • What are the Travel Insurance prices ?

      RoamingTravel Insurance
    • How can I check my balance ?

      Recharge & Top UpHow to check my balance
    • How to can I recharge my line ?

      Recharge & Top UpHow to check my balance
    • How will I get charged for making and recieving calls ?

      RoamingNetwork & Pricing
    • How can I recharge my prepaid line while roaming?

      PrepaidHow to recharge my line
    • How much are roaming services charged?

      RoamingNetwork & Pricing
    • How can I make a call while roaming ?

      RoamingHow to make a call ?
    • What is roaming ?

      RoamingHow to activate roaming add ons
    • Can I subscribe to more than one data roaming add-on at the same time?

      RoamingHow to activate roaming add ons
    • For Global Data addons, When is data roaming access automatically gets blocked?

      RoamingHow to activate roaming add ons
    • For Global Data Add-ons, when can I unblock data roaming access?

      RoamingHow to activate roaming add ons
    • What will happen if I am not connected to any of the participating networks while using the data roaming add-ons?

      RoamingNetwork & Pricing
    • What can I view under my account summary ?

      Billing & PaymentHow to check my balance
    • How can I access my account summary ?

      Billing & PaymentHow to check my balance
    • How can I see my outstanding bill amount ?

      Billing & PaymentHow to check my balance
    • How can I see my outstanding bill amount ?

      Billing & PaymentHow to pay my bill
    • How can I get help while roaming ?

      RoamingHow to activate roaming add ons
    • How can I pay my bills on all of my postpaid lines under CPR

      Billing & PaymentHow to pay my bill
    • How can I recharge all my prepaid lines

      Recharge & Top UpHow to recharge my line
    • How can I check my latest transaction history ?

      Billing & PaymentHow to read my bill
    • How can i check my active data add ons ?

      Mobile Plans & ServicesHow to activate/deactivate add ons
    • How can I get my payment history?

      Billing & PaymentHow to pay my bill
    • How much is the termination fees on my line ?

      Mobile Plans & ServicesHow to upgrade/modify my plan
    • How can I get the list of open trouble tickets ?

      Mobile Plans & ServicesHow to troubleshoot my device
    • I am facing an issue with my network/connection

      Help GuidesHow to troubleshoot my device
    • I forgot my stc BH App password

      Help GuidesHow to upgrade my information
    • How do I reset the connection on my iPhone ?

      Help GuidesHow to troubleshoot my device
    • How do I reset the connection on my Android device ?

      Help GuidesHow to troubleshoot my device
    • How can I change my password ?

      Help GuidesHow to upgrade my information
    • How can I get my PUK number ?

      Help GuidesHow to upgrade/modify my plan
    • How can I update my email address

      Help GuidesHow to upgrade/modify my plan
    • How do I reset my Wi-Fi router password ?

      Help GuidesHow to fix my device
    • How can I make myself trusted?

      VoiceTrusted Devices
    • Why is my number automatically appearing?

      VoiceTrusted Devices
    • How can I make myself trusted?

      BroadbandTrusted Devices
    • Why is my number automatically appearing?

      BroadbandTrusted Devices
    • I don't know my 4G / 5G line number

      BroadbandTrusted Devices
    • What is a trusted device?

      Trusted DeviceTrusted Devices
    • What can I do if I'm untrusted?

      Trusted DeviceTrusted Devices
    • What happens if I enter my email address?

      Trusted DeviceTrusted Devices
    • How can I check and control my roaming credit limit ?

      Roaming
    • What notifications will I receive regarding my roaming credit limit ?

      Roaming
    • My line got barred due to nonpayment while roaming, how can I reconnect to my line ?

      Roaming
    • I am unable to connect to a network while roaming. What should I do?

      Roaming
    • How can I read my bill ?

      Billing & PaymentHow to read my bill
    • How to read & pay my bill

      Billing & PaymentHow to pay my bill
    • How to download and register My stc BH App

      Billing & PaymentHow to check my balance
    • How to activate an add on

      Mobile Plans & ServicesHow to activate/deactivate add ons
    • How to use International Credit Transfer

      Recharge & Top UpHow to recharge my line
    • Need to change your email address ? Follow these steps

      Help GuidesHow to upgrade/modify my plan
    • Need to get your PUK number ? Follow these steps

      Help GuidesHow to upgrade/modify my plan
    • Need to reset your password? Follow these steps

      Help GuidesHow to upgrade/modify my plan
    Show more (  results )
    Top Search
    • How can I activate an add on ?

      Mobile Plans & ServicesHow to activate/deactivate add ons
    • How can I trouble shoot my device ?

      BroadbandHow to troubleshoot my device
    • How to read & pay my bill

      Billing & PaymentHow to pay my bill
    • How to download and register My stc BH App

      Billing & PaymentHow to check my balance
    • How to activate an add on

      Mobile Plans & ServicesHow to activate/deactivate add ons
    • How to use International Credit Transfer

      Recharge & Top UpHow to recharge my line
    History
    Back to Support
    • How can I purchase a postpaid voice line ?
    • How can I purchase a prepaid voice line ?
    • What are the documents I need to provide to purchase a line ?
    • What are the different postpaid plans and monthly rental charges ?
    • What are the different prepaid plans ?
    • Do I have to pay an upfront on the device ?
    • How can I upgrade my plan ?
    • What plans are available ?
    • I have an existing contract, can I upgrade to a higher plan ?
    • What Data add-ons are available ?
    • If I activate an add on mid month, will I get the full GB’s or prorated ?
    • How can I check the remaining GB’s and validity on my add on ?
    • How can I activate an add on ?
    • How can I deactivate my add on ?
    • How can i check my active data add ons ?
    • How much is the termination fees on my line ?
    • How can I get the list of open trouble tickets ?
    • How to activate an add on
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