What do I get with the Shahid VIP offer?

You will receive a free subscription to Shahid VIP that can be viewed on 5 devices all at once in high definition (HD) when available.

Which stc customers qualify for the offer?

Voice, 5G Broadband, Fiber

Can I redeem more than one Free Shahid VIP subscription at a time with my stc plan?

No, you can only redeem one Free subscription per eligible plan.

How can I get the Free Shahid VIP offer?

Eligible customers can redeem the offer through the stc BH App, If you are on an ineligible plan, you can upgrade your plan.

If I have more than one service from stc (voice and Broadband or fiber) which are eligible for the Free Shahid VIP, can I use them to get different Shahid accounts?

If you have more than one service from stc which is eligible for the subscription, you will be able to add different accounts (with different username and passwords)

Do I need to create a new Free Shahid VIP account or I can use my current one?

Yes, the Free Shahid VIP offer can only be activated on new Shahid VIP accounts. The existing paid Shahid through other payment channels like DCB, or credit card must be deactivated,

If you already have a paid Shahid VIP account with the same username (MSISDN or email), then you will need to cancel your current subscription in order to use your email/username.

Note that your Paid subscription will remain active until the end of the current paid month, Once done, you can redeem your FREE Shahid VIP subscription from stc.

You can cancel your subscription using Account Management, by following the steps below:

• Log in to your Shahid account.
• Go to Account Management.
• Click on ‘Cancel my subscription’.
• You will be directed to the Subscription Cancellation page, where you write in your reason for cancelling, then click on the submit button.
• You will receive an email from Shahid VIP confirming your cancellation.
• Your subscription will remain active until the end of the current paid month.

What will be my Account user?

For voice its your mobile number

For Broadband it will be your email number (provided at the activation and confirmed on the stc BH App)

1. A new Shahid VIP account will be created and will be free for a period of 12 months from the day of activation.
2. If you have an existing Shahid VIP account, with the same credentials, you will not be eligible until you cancel your subscription on the Shahid VIP App and retry after your subscription’s expiry date.
3. If you downgrade or terminate your stc package, the free Shahid VIP subscription shall automatically deactivate.
4. After 12 months from the activation date, the free Shahid VIP account shall automatically deactivate.
5. This complimentary service is applicable for eligible stc customers only.
6. If you need help with your Shahid VIP account, contact the Shahid VIP team via care@Shahid.com​
7. Your use of the Shahid VIP platform shall be subject to the applicable terms of use.