SIM Revalidation

Confirm your ID (CPR/Passport/CR) and keep your prepaid line active.

As per the TRA (Telecommunication Regulatory Authority) all prepaid lines must confirm their ID (CPR/Passport/CR) used at the time of your first registration and on an annual basis (every 12 months), Failure to do so, will result in your service being interrupted.

You can confirm your ID information at the ease of your home by following the below instructions;

  • Dial *81114# and follow steps
  • Log in to My stc BH App. To download the app visit https://www.stc.com.bh/content/app
  • Send your ID (CPR/passport/CR) number used at time of registration to 81114

Click here to watch this short video on how to revalidate your line
https://youtu.be/olrQI9XWwrk

FAQ

When do I need to renew my line?

All prepaid lines who completed the SIM Registration process 1 year after the Sim Registration date. The customer is requested to renew his/her Sim Registration on annual basis.

How can I confirm my ID information used to buy my Prepaid Mobile lines?

  • Dial *81114# and follow steps
  • Logon to My stc App
  • SMS (CPR/passport/CR) to 81114

Who is required to renew their Mobile Lines?

All active Prepaid lines Consumers and Enterprise customers

What should I do if my ID has expired?

If your ID expired, you can update your ID details by visiting any of our retail shops.