stc Collect Call

Have you ever wanted to get in touch with someone urgently and found that you have no credit on your phone? stc Collect Call enables you to request from the party you are calling to pay for the call. All stc Postpaid and stc Prepaid customers can make or receive collect calls from their stc line.

What's in it for you?

Stay connected even without any credit on your phone
Make and receive unlimited collect calls
Free and automatically available to all stc customers

How can you make a collect call?

To make a Collect Call, simply dial *183* followed by the stc number you want to call then followed by #. Example: *183*33xxxxxx#

The called party will be able to see the mobile number on their mobile screen.

Once the call is accepted, the called party will have the choice of accepting, rejecting or not replying to the call:

If the called party wishes to take the call, they press the star (*) key and the call will be transferred
If the called party wishes to reject the call, they press the hash (#) key and the call will not be transferred. The calling party should receive an SMS notifying them that call was rejected
If the called party does not reply after 30 seconds of ringing, the call will be interrupted then a message will appear => "The other party cannot take a collect call at the moment"

No, your existing technical setup and hardware will remain the same without any change. 

This solution is designed for business customers with the need for the most effective and secured connectivity to carry their voice and data traffic between their local offices and branches over stc MPLS efficient network.

Yes, stc target objective is to use commercially reasonable efforts to make service available at 99.5% for any single link, and 99.99% for dual links.

Yes, we have 4 Classes of Service and they are configurable free-of-charge. Available classes are:
• Best Effort.
• Business.
• Time Critical.
• Real-time.

 

Ease-of-Installation: Installation can be done by the customer itself without the presence of stc’s technician.
Flexibility: Various bandwidth options with unlimited usage.
Quick Delivery: Shorter lead-time to deliver, when compared to Local MPLS, as the 4G network is fully owned and operated by stc Bahrain.
Ideal Backup Option:
• Cost-effective solution when compared to microwave.
• Unlike ISDN, the 4G VPN is a permanent, always-on backup channel.
• Highly secured, when compared to Internet VPNs as it is based-on a private network.

 

Secured traffic; where customer traffic is not going through the public Internet Network and hence will not be open to any external attacks like spammers or virus-based activities.

Unlimited threshold. stc offers unlimited usage with the 4G MPLS VPN service regardless of the speed.